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Quality Transparency in Health Care

2019

The immediate promise of using public reporting to increase quality transparency is that it will enable consumers to choose the providers best suited to their needs and thereby lead to improved patient outcomes and welfare. Unfortunately, however, early empirical findings failed to detect such anticipated benefits from public reporting. For example, studies have indicated that the launch of the Hospital Compare website and other efforts aimed at increasing quality transparency have not resulted in improved outcomes.

This lack of benefits raises two important questions, which the authors address:

Why haven’t public reporting efforts been effective in improving outcomes? And what can policy makers do to make such efforts more effective in the future?

 

Source:

Saghafian S, Hopp SJ. The Role of Quality Transparency in Healthcare: Challenges and Potential Solutions. NAM Perspectives, National Academy of Medicine 2019. https://doi.org/10.31478/201911a